WONDR are the proud winner of Best Data Visualisation at the Irish Design Institute (IDI) Awards 2023.

The winning award was for our collaboration with ESB (Electricity Supply Board) on their Real-Time Visualisation (RTV) application.

This was a unique and special data visualisation project, built with Microsoft technology, that provides complex power generation data from every power station in Ireland (including renewables) to act as a single source of truth.

The RTV app enables the ESB to understand where they are generating the most carbon across their portfolio and where their focus should be in future planning, forecasting, and delivering on KPI to achieve their Net Zero 2040 strategy.

The 2023 IDI Awards judges further added…

“Dark mode to save on energy is a really simple but effective design feature that makes an impact on our journey towards a more sustainable future.”

Dermot O’Shea, (Founder & Managing Director of WONDR) further added…

“The IDI Awards stand as a testament to the enduring influence of creativity and the exceptional accomplishments of Ireland’s top designers, it’s a proud moment to collect our 58th award as a creative business at this event.”

WONDR were guest speakers on the latest video series by Velocitize Magazine.

In the latest episode of Velocitize Talks, our very own Peter Delaney (Director of Product & Technology – WONDR) shares his thoughts on emerging trends in fintech, blockchain and e-commerce.

Velocitize Talks is an award-winning video series featuring agency innovators, digital disruptors and marketing leaders from around the world. The publication is delivered by WP Engine to provide insights into the shifting trends and innovative technologies defining digital marketing today.

Peter also joined an expert industry panel at WP Engine’s Ignite event in London to share his experience building cutting edge digital products on the world’s most trusted enterprise WordPress platform.

WONDR joined an expert industry panel to share our views on accelerating innovation at WP Engine’s Ignite event in London.

WP Engine welcomed top agencies and brands at the Londoner Hotel to showcase new product features and more specifically to discuss the possibilities of building cutting edge digital products on WP Engine, the world’s most trusted enterprise WordPress platform.

As part of the expert panel we shared insights on how our process has enabled brands such as 11Onze & Irish Heart Foundation to achieve incredible business results as well as being recognised for digital excellence by award programmes across the globe.

WONDR was represented by Director of Product, Peter Delaney, who also shared insights on how we have delivered headless solutions for clients and the opportunities and challenges this has brought. WONDR has developed a design led development process that enables brands to fast track digital transformation programmes.

At the event WONDR were also invited by WP Engine’s Velocitize Magazine to film video interviews sharing our predictions on the future of the industry, digital wallets & of course wordpress.

WP Engine  x  WONDR

WONDR is a trusted partner of WP Engine, the world’s most trusted enterprise WordPress platform that delivers stability, performance & security.

Over 1.5 million sites are now powered by WP Engine with approx 8% of all web users passing through a site using the platform.

Our recent work for 11Onze & Irish Heart Foundation have both been benchmarked by WP Engine as examples of global digital excellence on the platform.

Join us for a live discussion with the UX Design Awards on April 13th, where we tell the story behind one of the world’s most innovative energy products.

Our Product Director, Peter Delaney and Design Lead, Mariana Spagnuolo, will walk a live audience through the award winning Real-Time Visualisation Application to share insights on how we used innovative techniques to design this special product for the ESB.

EVENT DETAILS

April 13, 2022

The event will be streamed live on Linkedin and is free to attend.

• 4pm – Dublin
• 5pm – CEST
• 7pm – Riyadh
• 11am – New York City
• 12pm – Singapore

About the Award-Winning RTV

RTV was the recent winner of Best Product at UX Design Awards UXDA22.

The Electricity Supply Board (ESB) Real-Time Visualization (RTV) application is a dashboard of complex power generation data from every power station in Ireland, including renewables. RTV facilitates the management of energy generation and trading and allows the business to make real-time decisions for trading energy.

Lisa Gerkens of Forward 31 | Porsche Digital & UXDA Jury Member highlighted why RTV was selected as global award winner…

“At its core lies the stakeholder management to establish clear goals and KPIs, the involvement of different users in the development process (c-suite as well a specialized Engineers) and iteratively validated solutions. Its impact allows a more efficient use of energy. The design puts a lot of attention to visualization according to type of data to enable quick understanding for the user.”

Barra, Emma, Ophelia, Darwin…some of the more memorable Irish storms in recent years. Storm season can mean fallen power lines, a delay in planned maintenance and, ultimately, disruption to electricity supply.

In the era of remote-first working, ESB Networks is under even more pressure to keep their customers informed so they can minimise the impact on their day.

Enter PowerCheck. It’s the application that provides the public, businesses & the media with real-time fault information on all major electricity faults across Ireland.

In 2020, the ESB Networks team identified that PowerCheck needed new functionalities, so we worked alongside them and their development partners to create a user-friendly, intuitive application that was accessible for all.

Delving into analytics highlighted that over 88% of users access PowerCheck on their mobile devices. This makes sense as most people in a power outage may be relying on their mobile data to access the internet resulting in thousands of users trying to access Powercheck at the same time.

From the get go, the ESB Networks team were very cognisant of keeping the user at the centre of every decision as otherwise their call centres might experience surges in demand when people lose power.

We ran nationwide user testing to gather opinions from residential, commercial and farm customers to ensure the design answered their needs when their power went out, therefore reducing the pressure on the call centre.

While the application is constantly evolving in line with user needs, the PowerCheck application is now live and ready to guide Irish people through the next storm season.

In changing times like today, client retention is more crucial than ever.

ESB Energy saw an opportunity with the company’s rebrand to consolidate three websites, improve the digital experience and increasing conversion rates for EV, B2C and B2B customers.

This was the challenge for Irish electricity giant ESB in the UK market, which provides power to more than 100,000 homes each day in the UK. With 100% renewable electricity, the company offers competitive prices and over 90 years of industry experience. The goal was to launch ESB Energy as a digital-first experience and grow the brand through easy to complete sign up flows.

WONDR focused on planning a design system that could work across all digital touch points. We designed the experience across the product site, acquisition funnels and customer portal across mobile, tablet and desktop.

With clarity and a collaborative team approach, we delivered a quote journey with a 95% form completion rate and a customer portal which over 86% of customers used.

Find the detailed cases study for ESB Energy here.

Marketers spend hours trying to grow sales and optimise Google and Facebook ad spends. The solution is Optily, a smart platform that automatically organises and optimises digital advertising campaigns.

To help them launch this innovative new platform, the team at Optily (formally Bionic) tasked WONDR to realise a 360° rebrand, encompassing naming, identity, visual language and digital experience to the US market.

We built a platform by strategically blending user experience and brand storytelling. Turning our attention to the digital experience, we saw an opportunity to take our brand concept of delving deeper and transform it into an engaging, interactive experience.

In addition to product, case study and pricing pages, a robust digital publishing system was incorporated into the website. This provides the brand with an editorialised platform through which to house and share the latest in industry insights and opinions.

Discover more details on the Optily Case Study here.

By putting the user in the centre of the experience to simultaneously increase online revenue by 165%.

At FBD Insurance, Ireland’s largest Irish-owned insurer protecting Irish consumers, farmers, and businesses for over 50 years, they had a specific problem on their site. They wanted to transform the entire digital platform into a core revenue-generating channel that puts customers and their needs at the very centre of the experience.

We brought all aspects of our work together through the user interface design. We were careful not to let the visual design affect the highly attuned customer journeys and UX design.

To reflect FBD’s compelling brand positioning of ‘Protection, it’s in our nature’. We integrated a publishing platform. This enabled FBD to share helpful claims advice, safety initiatives and community programs.

WONDR’s strategy and process directly led to significant increased conversions and renewals, including a 164% increase in new business policies sold online, among others.

By auditing, benchmarking and prototyping, we developed a best-in-class user experience roadmap.

Do you want to know more details? Read our Case Study here.

We designed a new application tool to manage the power grid as well as trade electricity in real time. This best-in-class monitoring interface allows ESB plant managers to update themselves on the commercial position of their plants in a clear, quick and accurate way.

We worked closely with the leadership team to define the product using our design sprint methodology, resulting in a high fidelity prototype fully user tested and validated. We went onto do full product definition, design & development phases. This product manages complex data so the key was creating an interface that simplified but also allowed managers to deep dive where necessary.

The application is now live and being used by power plant managers across Ireland.

Peter McVerry Trust is a national housing and homeless charity committed to reducing homelessness and the harm caused by substance misuse and social disadvantage.

This is a cause close to our hearts, so we were delighted to collaborate on a project that would make a difference to help them increase their digital fundraising. We worked with the team to reimagine their website with a focus around stories and putting people at the heart of the message.

We worked closely with the client team through discovery sessions to gather insights and define technology needed to make this happen. We worked through UX/ UI design phases and we trained the team on how to pour content into our custom-build CMS.

Digital donations through the website have never been higher, and we are proud to be part of the effort to help society’s most vulnerable.

Hopefully you appreciate the work and will donate to Peter McVerry Trust who will continue to help those in need during this Covid crisis. 90% of your donation is used for services.