We’re specialists in designing for energy brands who want to deliver cutting edge digital experiences for their customers. 

We’ve extensive award winning experience working with energy brands to increase conversions, utilise smart meters, reduce customer churn, reduce call centre volumes, transistion to sustainable energy solutions, generate & trade energy.

Experienced in #Energy  #SmartMeters  #SmartGrids  #DataVisualisation  #PowerPlants  #AcquisitionFlows  #CustomerPortals  #Sustainability  #ProgressiveWebApps

95% quote journey completion

ESB Energy UK

We delivered a quote journey with a 95% form completion rate and a customer portal which over 86% of customers used.


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"Without a strong performing customer portal, our call centre would be multiple sizes larger than it currently is."


Data Clarity

ESB Real Time Visualisation

Winners of Best Digital Product at the global UX Design Awards, we created a unique dashboard of complex power generation data from every power station in Ireland (including renewables) that acts as a single source of truth.


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Accelerating innovation through Clarity +Bravery

Energy LAB+

Award Winning

Our Energy LAB+ process is a design accelerator that enables businesses whether they are at the acquisition, engagement, or retention stage to create successful customer journeys.

Why this process delivers

  • Accelerates innovation
  • Achieves business goals
  • Validates success with real customers
  • De-risks investments
  • Utilises efficiency
  • Validates standards
  • Reduce costs/risks on the development of digital products.

The Outputs

  • Stakeholder Alignment
  • Finalised Product Strategy & Roadmap
  • AI User Testing
  • High Fidelity Prototype
  • User Testing & Validation
  • Vibe Video
  • Detailed Implementation Plan

A trusted partner

A trusted partner

Once the Energy LAB+ sets the vision, we can follow through to CRAFT the detail for all user journeys. We can also source, manage & deliver the technology BUILD if required.

Let’s chat

If you would like to learn more about The Energy Lab+ or speak to us about a commission please contact:

RTV Case Study