We’re specialists in designing for energy brands who want to deliver cutting edge digital experiences for their customers.
We’ve extensive award winning experience working with energy brands to increase conversions, utilise smart meters, reduce customer churn, reduce call centre volumes, transistion to sustainable energy solutions, generate & trade energy.
Experienced in #Energy #SmartMeters #SmartGrids #DataVisualisation #PowerPlants #AcquisitionFlows #CustomerPortals #Sustainability #ProgressiveWebApps
"Without a strong performing customer portal, our call centre would be multiple sizes larger than it currently is."Cian Haddock ESB ENERGY DIGITAL MARKETING SPECIALIST
Accelerating innovation through Clarity +Bravery
Our Energy LAB+ process is a design accelerator that enables businesses whether they are at the acquisition, engagement, or retention stage to create successful customer journeys.
Why this process delivers
- Accelerates innovation
- Achieves business goals
- Validates success with real customers
- De-risks investments
- Utilises efficiency
- Validates standards
- Reduce costs/risks on the development of digital products.
- Stakeholder Alignment
- Finalised Product Strategy & Roadmap
- AI User Testing
- High Fidelity Prototype
- User Testing & Validation
- Vibe Video
- Detailed Implementation Plan